Effective Date: 14/3/25

At www.hadhramy.com, we value your privacy and are committed to protecting your personal data in compliance with the Kenyan Data Protection Act, 2019 and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data when you visit our website:

• Personal Identification Information: This includes information such as your name, email address, phone number, and other details you may provide when filling out forms on our website.
• Technical Data: This includes information such as IP addresses, browser types, device information, and cookies.
• Usage Data: This refers to information on how you use our website, including pages visited, time spent on the site, and interactions with various features.
• Transactional Data: If you make any purchases through the website, we may collect financial data such as billing address, payment method, and other related information.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our website, including any services you request.
• To improve our website and personalize your experience.
• To process transactions and deliver products or services.
• To communicate with you, including sending transactional emails or customer support.
• To comply with legal obligations, including those under the Data Protection Act, 2019.

3. Disclosure of Your Information

We may disclose your personal data in the following situations:

• To Service Providers: We may share your data with third-party service providers who assist in operating our website, such as payment processors, hosting services, and email providers.
• For Legal Compliance: We may disclose your information when required by law, such as in response to legal requests, regulatory authorities, or court orders.
• In Case of Merger or Sale: In the event that our website undergoes a merger, acquisition, or sale, your personal data may be transferred to the new entity.

4. Data Security

We take reasonable measures to protect the confidentiality, integrity, and availability of your personal data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the security of your information.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law. When personal data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Under the Data Protection Act, 2019, you have the following rights concerning your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data, subject to legal requirements.
• Portability: You have the right to request the transfer of your personal data to another entity in a machine-readable format.
• Objection: You may object to the processing of your personal data in certain circumstances, including direct marketing.

To exercise any of these rights, please contact us at info@hadhramy.com .

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us track your usage patterns and preferences, enabling us to offer a personalized experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Email: info@hadhramy.com
Phone: +254 707 526 616
Address: Makadara road, Mombasa-Kenya

By using our website, you consent to the terms outlined in this Privacy Policy.